For a limited time, you can take advantage of our introductory subscription offer. Please be aware that both subscription options are an annual commitment, and quarterly subscription cannot be cancelled until the yearly contract has ended.

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on your 1st year
£595 per year after that

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4 x £275

on your 1st year
4 x £175 per year after that

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Membership Level change

You have selected the Introductory membership level.

The price for membership is £995 now and then £595 per Year. Members in the EU will be charged a VAT tax.

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European Union Residents VAT

EU customers must confirm country of residence for VAT.

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Subscription Terms


There are other terms that may apply to you:

  1. These terms
    1. What these terms cover. These are the terms and conditions on which we supply access to e-MASTR digital content to you.
    2. Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
    3. As you are a business customer these terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
  2. Information about us and how to contact us
    1. Who we are. We are e-MASTR a sole trader established in England and Wales. Our address is 102 Harley Street, London, W1G 7JB. Our registered VAT number is 282811400.
    2. How to contact us. You can contact us by writing to us at 102 Harley Street, Marylebone, London W1G 7JB or at
    3. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
    4. "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.
  3. Our contract with you
    1. How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.
    2. If we cannot accept your order. If we are unable to accept your order, we will inform you of this and will not charge you for the product.
    3. Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
  4. Your subscription and use of our content
    1. The digital content on our website to which you will have access under the terms of your subscription is designed to build on and supplement knowledge gained at live courses. It is not a substitute for appropriate training and qualifications. e-MASTR digital content may only be used in connection with your own business purposes.
    2. We do not warrant that our service will be uninterrupted and free from errors. It is your responsibility to ensure the facilities and functions of the service meet your requirements and will not cause any error or interruption in your own systems.
    3. Your rights to access the e-MASTR digital content under your subscription does not permit you to:
      1. sell or in any way commercially exploit any part of the e-MASTR content;
      2. use the e-MASTR content to provide outsourced services to third parties or make it available to any third party or allow or permit a third party to do so;
      3. combine, merge or otherwise permit the e-MASTR content (or any part of it) to become incorporated in any other program, nor arrange or create derivative works based on it.
    4. We do not warrant that the e-MASTR digital content will meet your requirements or that your access to it will be uninterrupted or error free. You accept responsibility for selecting e-MASTR digital content to achieve your own intended results and we accept no responsibility and exclude all liability for any decisions made or losses arising from decisions made or actions taken based on the e-MASTR digital content.
  5. Our rights to make changes
    1. Minor changes to the content. We may change content:
      1. to reflect changes in relevant laws and regulatory requirements; and
      2. to implement minor technical adjustments and improvements, for example to address a security threat. These changes may affect your access to the digital content as a result of any downtime required to effect the changes.
    2. Updates to digital content. We may update digital content from time, provided that the digital content shall always match the description of it that we provided to you before you bought it.
  6. Your subscription
    1. We will begin the subscription on the date set out in our order acceptance. We will supply access to the digital content to you until either the subscription expires (if applicable) or you end the contract as described in clause 7 or we end the contract by written notice to you as described in clause 8.
    2. We are not responsible for delays outside our control. If our supply of the digital content is delayed by an event outside our control then we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event.
    3. Reasons we may suspend the availability of digital content to you. We may have to suspend the availability of digital content to you in order to:
      • deal with technical problems or make minor technical changes;
      • update content to reflect changes in relevant laws and regulatory requirements
      • if we suspect there has been misuse of the e-MASTR digital content.
    4. Your rights if we suspend the availability of the digital content. We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent, an emergency or where the suspension is less than 24 hours in duration.
    5. Both subscription options are yearly commitments, thus Quarterly subscription is an annual contract of 4 payments. Quarterly subscription cannot be cancelled midway through, and all 4 payments must be honoured.
  7. Your rights to end the subscription
    1. Ending the subscription because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for the remainder of your subscription. The reasons are:
      1. we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
      2. there is a risk that supply of the products may be significantly delayed because of events outside our control;
      3. we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than two months.
    2. Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:
      1. Email. Email us at Please provide your name, home address, details of the order and, where available, your phone number and email address.
  8. Our rights to end the contract
    1. We may end the contract if you break it. We may end the contract at any time by writing to you if you do not make any payment to us when it is due;
    2. We may withdraw the digital content. We may write to you to let you know that we are going to stop providing the digital content. We will let you know at least four weeks in advance of our stopping the supply of the digital content and will refund any sums you have paid in advance for the period of your subscription during which the digital content will not be provided.
  9. Price and payment
    1. Where to find the price for the product. The price of the product (which includes VAT) will be the price indicated on the order pages when you place your order. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clause 9.3 for what happens if we discover an error in the price of the product you order.
    2. We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date your subscription starts, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
    3. What happens if we got the price wrong. It is always possible that, despite our best efforts, some of our subscriptions may be incorrectly priced. We will normally check prices before accepting your order but if we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract and refund you any sums you have paid.
    4. When you must pay and how you must pay. We accept payment with all major debit and credit cards. You must pay for your subscription either:
      1. in full at the time of order; or
      2. by four equal instalment payments, due every three months
    5. Instalments.If you choose to pay instalments as per 9.4.2, your first instalment will be due at the time of order and the remaining instalments at three monthly intervals thereafter.
    6. Discounts. In the event that subscribers wish to use a discount code after they have subscribed and obtain a refund of the difference, we may allow this within 30 days of initial subscription date, otherwise we reserve the right to refuse the partial refund.
  10. Our responsibility for loss or damage suffered by you
    1. Nothing in these terms shall limit or exclude our liability for:
      1. death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
      2. fraud or fraudulent misrepresentation;
      3. any matter in respect of which it would be unlawful for us to exclude or restrict liability.
    2. All terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.
    3. Subject to clause 10.1 and 4:
      1. we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
      2. our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to a refund of the total sums paid by you for your subscription.
  11. How we may use your personal information
    1. How we will use your personal information. We will use the personal information you provide to us in line with our Privacy Policy and in any event:
      1. to process your payment for the subscription; and
      2. if you agreed to this during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us.
  12. Other important terms
    1. We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation.
    2. You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
    3. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    4. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
    5. Which laws apply to this contract and where you may bring legal proceedings. Any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.