e-MASTR

Privacy Policy

PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING THIS SITE

  1. e-MASTR (“We”) are committed to protecting and respecting your privacy.
    1. This policy (together with our terms of use http://e-mastr.com/terms-of-use/ and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting http://e-mastr.com/ you are accepting and consenting to the practices described in this policy.This website is not intended for children and we do not knowingly collect data relating to children.Definitions:Data Subject: This is the person about whom we hold personal data.

      Data Controller: e-MASTR of 102 Harley Street, Marylebone, London W1G 7JB, referred to as ‘we’ or ‘our’ in this privacy policy.

      Data Protection Legislation:
      a) unless and until the General Data Protection Regulation (GDPR) is no longer directly applicable in the UK, the GDPR and any national implementing laws, regulations and secondary legislations, as amended and updated from time to time, in the UK and then;
      b) any successor legislation to the GDPR or the Data Protection Act 1998.

  2. Information we collect from you
    1. We will collect and process the following data about you:
      1. Information you give us. This is information about you that you give us by filling in forms on our site e-MASTR (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph
      2. Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
        • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
        • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
        • We do not collect any Special Categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offices.
      3. Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
  3. Cookies
    1. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy http://e-mastr.com/cookies/.
  4. Uses made of the information
    1. We may process your personal data for more than one of the following lawful grounds:
      1. Information you give to us. We will use this information:
        1. to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
        2. to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
        3. to provide you, or permit selected third parties to provide you, with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form);
        4. to notify you about changes to our service
        5. to ensure that content from our site is presented in the most effective manner for you and for your computer.
        6. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
        7. Where we need to comply with a legal or regulatory obligation.Please contact us if you need details about the specific legal ground we are relying on to process your personal data for each of the information we hold about you.We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

          If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

      2. Information we collect about you. We will use this information:
        1. to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
        2. to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
        3. to allow you to participate in interactive features of our service, when you choose to do so;
        4. as part of our efforts to keep our site safe and secure;
        5. to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
        6. to make suggestions and recommendations to you and other users of our site about services that may interest you or them.
      3. Information we receive from other sources.We use IP addresses to analyse trends, administer our Site and track your movements whilst on our site from Google analytics.We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
  5. Disclosure of your information
    1. You agree that we have the right to share your personal information with:
      1. Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
      2. We will get your express opt-in consent before we share your personal data with any selected third parties, including:
        1. business partners, suppliers ad for the performance of any contract we enter into with them or you;
        2. analytics and search engine providers that assist us in the improvement and optimisation of our site.
  6. We will disclose your personal information to third parties with your consent:
    1. In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
    2. If e-MASTR or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.The only exception to this is if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use http://e-mastr.com/terms-of-use/ or terms and conditions of supply https://e-mastr.com/subscription-terms/ and other agreements; or to protect the rights, property, or safety of e-MASTR, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.We do not transfer your data outside of the European Economic Area.
  7. Data Security
    1. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
    2. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
    3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
    4. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
    5. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
  8. Data retention
    1. We retain basic information about our customers for six years after they cease being customers for tax purpose or to fulfil other statutory obligations.
    2. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
  9. Your rights
    1. Under certain circumstances, you have the following rights with respect your personal data:
      • Request access to your personal data;
      • Request correction of your personal data;
      • Request erasure of your personal data;
      • Object to processing of your personal data;
      • Request restriction of processing your personal data;
      • Request transfer of your personal data;
      • Right to withdraw consent.

      To exercise all relevant rights, queries or complaints please contact us using the address at the end of this policy.

      You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request if clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

      You have the right to make a complaint to the Information Commissioner’s Office (ICO), the supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

  10. Changes to our privacy policy
    1. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
  11. Contact
    1. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to 102 Harley Street, Marylebone, London W1G 7JB or via email info@e-mastr.com.